I ordered this zine and Issue 0 a few days ago, PayPal took my payment but there was an error with Itch.io. I contacted Customer Service, and they said they contacted you about the orders. Could you please check into these for me? Thank you.
Seeing how you can help? Does the Support crew here not help walk you through things like this?
This was the only response I got from them...
"Hello,
Thanks for reaching out. As this developer receives direct payments, it is possible that they may need to complete the sale on their end. We are including them on this email to attempt to complete the purchase."
Assuming I like the two I've purchased, I'd like to buy the rest...but I would like to be able to know that the transactions would go through correctly. lol
Yes, but you still have my money, and I still don't show these issues as "owned" by me. They are not in my Library, and I will not be able to download them again if I ever need to.
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I ordered this zine and Issue 0 a few days ago, PayPal took my payment but there was an error with Itch.io. I contacted Customer Service, and they said they contacted you about the orders. Could you please check into these for me? Thank you.
Hello! I'm seeing how I can help, anyway, send me an email address and I'll send you both zines.
Thank you. gottgen@gmail.com
Seeing how you can help? Does the Support crew here not help walk you through things like this?
This was the only response I got from them...
"Hello,
Thanks for reaching out. As this developer receives direct payments, it is possible that they may need to complete the sale on their end. We are including them on this email to attempt to complete the purchase."
Assuming I like the two I've purchased, I'd like to buy the rest...but I would like to be able to know that the transactions would go through correctly. lol
Hello?
Hi, i sent you an e-mail with the links!
Yes, but you still have my money, and I still don't show these issues as "owned" by me. They are not in my Library, and I will not be able to download them again if I ever need to.